Privacy Policy

1. Information We Collect

To provide our learning and test simulation services, we collect the following categories of personal data:

• Account & Contact Data: Your full name, email address, and Zimbabwean mobile phone number (e.g. EcoCash / OneMoney contact).
• Transaction Data: Payment amounts, payment gateway references (Paynow references), and records of purchased digital handbooks. We do not store your mobile money PINs or sensitive banking credentials.
• Learning & Performance Data: Mock exam scores, answers submitted, time taken per question, topic progress, and question error history (used to power the Weak Areas Fixer tool).
• Reminder & Device Data: Your reminder choices, test date, time zone, notification consent, and an encrypted device notification token when you opt in to push reminders.
• Support Inquiry Data: Contact details and messages submitted through our support ticket system or WhatsApp support desk.

2. Purpose and Lawful Basis for Processing

We process your data for lawful, legitimate purposes:

• To create and manage your learner driver preparation account.
• To deliver digital study handbooks, question banks, and timed mock test simulations.
• To process and fulfill mobile money payments via EcoCash and OneMoney.
• To analyze your test readiness score and personalize question practice drills.
• With your consent, to send study reminders by push notification or email. You can disable either channel at any time in Reminder Settings.
• To provide technical and learner support via tickets and WhatsApp.

3. Data Sharing & Third-Party Processors

We do not sell, rent, or trade your personal information. Data is shared strictly with authorized service providers necessary to operate the platform:

• Payment Processors: Paynow Zimbabwe for processing mobile wallet transactions.
• Communication Providers: WhatsApp / Meta APIs for direct learner support interactions.
• Notification Providers: Google Firebase Cloud Messaging and your device platform provider solely to deliver notifications you request.
• Legal Obligations: Where mandated by law, competent courts, or regulatory authorities in Zimbabwe.

4. Data Security & Retention

In compliance with Section 18 of the Cyber and Data Protection Act [Chapter 12:07], we maintain appropriate technical and organizational measures, including encryption, secure password hashing, and access controls, to safeguard personal data against unauthorized access, destruction, or disclosure.

We retain your account and learning records for as long as your account remains active or as required for accounting and audit purposes under Zimbabwean law.

5. Your Statutory Rights

Under the Cyber and Data Protection Act [Chapter 12:07], you have the following rights regarding your personal data:

• Right of Access: You may request confirmation of whether we hold your personal data and obtain a copy.
• Right to Rectification: You have the right to request correction of inaccurate personal data.
• Right to Erasure / Deletion: You may request the deletion of your account and associated personal data.
• Right to Object: You may object to the processing of your data for direct promotional communications.